Terms & Conditions

Made to Measure Price Promise:

The price promise covers products made using fabrics chosen from the Client through samples in the studio or on the website. Ana ensures the best quality fabrics are used throughout all designs and handmade garments made in house and sold online.

Deposit:

A deposit of 25% is required before any garment works are taken place. This a non-refundable deposit. If customers wish to cancel garments already in the made to measure process they must do so before any garment is taken home. Once final fitting has taken place and garments are taken home, they cannot be refunded.

Measurements:

It is advised that you use a seamstress or dressmaker to take all body measurements as once measurements are input to online system these will be used to make your garments and to ensure the perfect fit. Garments made to measure in-house through online measurement input, will not be refunded due to misfit of size.

Fabrics:

We do our best to represent the colour and texture of our fabrics as closely as possible using modern digital imaging. However, we cannot guarantee there won’t differences between the website image and the actual fabric. Reasons for the colour being displayed differently include factors such as colour monitors and graphics cards.

Get In Touch

Ana Mac operates on an appointment only basis ensuring a private personal experience to all clients. To make your free appointment please do so via the contact form below.